Patient Information

Billing Questions

Customer Services Representatives are available to answer your billing questions by calling 570-268-2377. Please have your most recent statement available. For your convenience we accept Visa, MasterCard, Discover, American Express and debit cards.

Online:
Click here

Please include of all the information as required. You may use the “special notes” box for any additional information you would like to provide. Pay my bill via PAYPAL

Once you have paid your bill online and the payment has been verified by your credit card company, you will receive an email stating that your payment was successfully completed. This process may take up to 5 days, depending on the response from your credit card company.

By Check:
Please make your check payable to Guthrie Towanda Memorial Hospital, and mail it to:
Guthrie Towanda Memorial Hospital
Attn: Accounting Department
91 Hospital Drive
Towanda, PA  18848

By Phone:
Please call 570-268-2377 with your credit card information.

Financial Assistance

Guthrie Towanda Memorial Hospital is committed to providing financial assistance or financial need discounts to patients who are uninsured, underinsured, ineligible for government programs, and are otherwise unable to pay for necessary medical services. Guthrie Towanda Memorial Hospital strives to ensure that the financial capacity of our patients does not prevent them from seeking or receiving medical care at Guthrie Towanda Memorial Hospital. For more information on any of these options, please contact the financial counseling office at 570-268-2377. We will treat your questions and any information you provide us with confidentiality and courtesy.

Pastoral Services

It is the policy of Guthrie Towanda Memorial Hospital to provide support for all patients. This is accomplished through the Towanda Area Clergy Association, Social Services and Nursing Department referrals to the appropriate clergy. Towanda Area Clergy Association (TACA) is on call to provide 24-hour availability for spiritual support. Please call Guthrie Towanda Memorial Hospital social services at 570-268-2464.

Medical Records Release Forms

To have your medical records disclosed to another individual or organization, the patient/guardian must complete authorization forms and submit them to our medical records department. For more information, please call 570-268-2585.

Patient Rights and Responsibilities at Guthrie Towanda Memorial Hospital

We consider you a partner in your hospital care. When you are well informed, participate in treatment decisions, and communicate openly with your doctor and other health professionals, you help make your care as effective as possible. At Guthrie Towanda Memorial Hospital, we encourage respect for the personal preferences and values of each individual.

Patient Concerns/Comments

If you have a concern or comment you would like to register about your experiences at a Guthrie facility, please call 1-800-680-1909 or submit a concern online.

Patient Information

For information about a Guthrie Towanda Memorial Hospital patient’s room number or patient room telephone number, please call 570-265-2191.

Translators/Interpreters

Sign language, oral interpreters and other auxiliary aids and services necessary for effective communication are available free of charge upon request to people who are deaf or hard of hearing. Translators for those who do not speak English are also available upon request. Please call 570-268-2246 for information.