Cortland Medical Center Visitor Information

Rest and comfort are important for healing, but having supportive families and friends visit during recovery is just as important to our patients’ emotional and physical well-being.

Visiting Hours

All visitors must wear a face mask, be screened for temperature and symptoms, and are not permitted to visit if they have COVID-19 symptoms. 

Inpatients may have visitors from 7 a.m. to 9 p.m. each day. Two visitors are allowed, and we strongly encourage that these visitors be the same two people throughout the patient's stay. Visitors should leave the facility when not visiting a patient.

Visitors are also allowed in the following situations:

  • Obstetrics Patients: may be accompanied by two persons which would include one visitor and a doula or two visitors if you do not have a doula.
  • Pediatrics Patients: may have two visitors.
  • Surgical/Procedural Outpatient: may have two visitors during intake and discharge.
  • Emergency Department Patients: may have two visitors.
  • Other situations with extenuating circumstances will be evaluated on a case-by-case basis

Please do not visit if you have a fever over 100 degrees, if you have COVID-19 symptoms or have been exposed to someone with COVID-19 in the past 14 days. Only visitors age 12 and over are permitted to visit.

Cell Phone Use and Photography

Please do not take ANY pictures with any phone or camera device of other patients, visitors, or staff – even if they are only in the background of the photo. It is a violation of our patients’ right to privacy.

  • Please be courteous when having phone conversations in your room and in public areas.
  • Set ringtones for incoming calls to vibrate, and turn down the volume on your phone, especially when others are sleeping
  • When using your cellular phone, please stay at least three feet away from all electronic equipment.

Tobacco-Free Policy

Guthrie prohibits the use of all tobacco products at all of its campuses and office locations. This policy will be enforced in a manner which promotes prevention and awareness, and provides education for those who use tobacco.

Anna's PlaceAnna's Place: Coffee Shop and Gift Shop

  • Monday: 7:00 a.m. to 1:00 p.m.
  • Tuesday: 7:00 a.m. to 1:00 p.m.
  • Wednesday: 7:00 a.m. to 1:00 p.m.
  • Thursday: 7:00 a.m. to 1:00 p.m.
  • Friday: 7:00 a.m. to 1:00 p.m.
  • Saturday: 7:00 a.m. to 11:00 a.m.

Located in the main lobby of the hospital, Anna’s Place offers homemade breakfast and lunch specials, soups from scratch, and a variety of baked goods in a cozy, diner setting . Coffee is from Cortland’s local favorite, Coffee Mania. Prices are reasonable and all tips go toward Guthrie Cortland 's Teenage Volunteer scholarships.

The gift shop also offers a variety of candy, snacks, fresh flowers, balloons, infant items, toys, and greeting cards. All proceeds from the sale of gift shop items are donated to the hospital to be used for renovations or for purchasing new medical equipment.

Hospital Cafeteria

  • Monday - Friday: 4:00 a.m. to 6 p.m. 
  • Saturday - Sunday: 11:00 a.m. to 1:15 p.m.

Located on the first floor of the hospital, the cafeteria offers complete breakfast, lunch, and dinner selections daily, as well as a salad bar, grill station, and take-out options.

Chapel WindowInterfaith Chapel

  • Monday: 5:30 a.m. to 11:00 p.m.
  • Tuesday: 5:30 a.m. to 11:00 p.m.
  • Wednesday: 5:30 a.m. to 11:00 p.m.
  • Thursday: 5:30 a.m. to 11:00 p.m.
  • Friday: 5:30 a.m. to 11:00 p.m.

The interfaith chapel is located on the first floor of the hospital down the hall from emergency room waiting area and across from the ATM machine and vending machine area. Featuring a beautiful multi-faith stained glass window and artwork, it is open to you, your family, and friends for quiet meditation and prayer. Spiritual care information and prayer requests are available.

Wi-Fi/Internet Access

There is free, open access to Wi-Fi throughout the hospital. Some websites are automatically blocked by our network for security purposes.

Used Needle Return Policy