Guthrie has been made aware that residents have received fraudulent phone calls that display as coming from Guthrie on Caller ID. Technology allows perpetrators to alter information on the recipient’s caller ID so Guthrie’s name appears. The caller identifies themselves as a staff member of a provider’s office calling to update their records and asking for personal information.
The scam is not new but has been particularly active in recent days. Guthrie does not initiate phone calls requesting personal information such as social security number or credit card information. The only exception is a call requesting that a patient pre-register in advance of a procedure or test which a patient has already scheduled. Residents who receive such calls are asked to contact local law enforcement agencies.
Guthrie is a non-profit integrated health system located in north central Pennsylvania and upstate New York, serving patients from an 11-county service area. Guthrie is a member of the Mayo Clinic Care Network, and is the first health system based in Pennsylvania and New York to join this network. Guthrie is comprised of a research institute, home care/hospice, hospitals in Sayre, Pa., Corning, N.Y., Towanda, Pa., and Troy, Pa., as well as a multi-specialty group practice of more than 300 physicians and 190 advanced practice providers in a regional office network encompassing 45 sub-specialty and primary care sites in 21 communities throughout Pennsylvania and New York. Guthrie offers a wide range of services and programs designed to enhance the health and well-being of those it serves.