Guthrie's Robert Packer Hospital named a top 100 hospital

The Guthrie Healthcare System is proud to announce that its Robert Packer Hospital in Sayre, Pennsylvania, has been named to Thomson Reuters 100 Top Hospitals®.

Thomson Reuters is an international consulting company specializing in the legal, financial, tax and accounting and healthcare industries. Their researchers evaluated 2,914 short-term, acute care, non-federal hospitals for Thomson Reuters 100 Top Hospitals®.

Guthrie's Robert Packer Hospital is the only hospital in the state of Pennsylvania and the state of New York to have earned this distinction for the past five consecutive years.

Mark Stensager, President and CEO, Guthrie Healthcare System, said, “We are thrilled to be nationally recognized as a leader in patient care, safety and financial stewardship for the past five years. It is a significant achievement. Hospitals cannot nominate themselves for this honor, but are evaluated on publicly reported clinical care measures.”

The study evaluates performance in nine areas: mortality; medical complications; patient safety; average patient stay; profitability; patient satisfaction; adherence to clinical standards of care; post-discharge mortality; and readmission rates for acute myocardial infarction (heart attack), heart failure, and pneumonia.

Robert Packer Hospital has now earned specialty designations from Thomson Reuters a total of 18 times in the past 11 years: 7 times as a 100 Top Hospitals: Cardiovascular Benchmarks; 4 times as a 100 Top Hospitals: Performance Improvement Leaders; 5 times as a 100 Top Hospitals: National Benchmarks; and twice as a 100 Top Hospitals: Everest Award for National Benchmarks – a record unmatched by any other hospital in Guthrie's service area.

Burdette Porter, MD, President of the Robert Packer Hospital Medical Staff said, “As a physician, it is both an honor and a responsibility to work for a facility with such high standards. It takes the entire health care team to deliver this kind of consistency year-in and year-out.”

"We are very fortunate to have a medical staff, nurses, therapists, other clinicians and support staff who actively collaborate to continuously improve patient care," stated Marie Droege, FACHE, and President and COO of Robert Packer Hospital. “Consistently achieving this level of national recognition is a reflection of the commitment, skill and experience of all our staff.”

Thomson Reuters estimates if all hospitalized patients receive the level of care provided at hospitals who win the Top 100 Hospital award, more patients would survive, have fewer complications and health care costs would be dramatically reduced.


Thomson Reuters used nine performance measures to compare hospitals and select winners. These measures represent a balanced scorecard approach and are listed below:

  • Risk-Adjusted Mortality: A quality indicator, this refers to instances where deaths didn't occur, but were expected given the severity of the patient's condition.
  • Risk-Adjusted Complications: Another quality indicator, this refers to instances where complications didn't occur, but were expected given the patient's condition.
  • Risk-Adjusted Patient Safety: A quality measure that reflects both clinical quality and the effectiveness of systems within a hospital.
  • CMS Core Measures Mean Percent: Quality measures that include specific guidelines for heart attack, heart failure and pneumonia.
  • 30-Day Mortality (Heart Attack, Heart Failure, Pneumonia): Measures of clinical effectiveness.
  • 30-Day Readmissions (Heart Attack, Heart Failure, Pneumonia): Measures of clinical effectiveness.
  • Adjusted Inpatient Expenses per Discharge: A measure of clinical efficiency.
  • Adjusted Profitability: A measure of management's ability to operate within its financial constraints.
  • HCAHPS score: CMS Hospital Compare calendar year 2009.

They used public information — Medicare cost reports, Medicare Provider Analysis and Review (MedPAR) data, and core measures and patient satisfaction data from the Centers for Medicare and Medicaid Services (CMS) Hospital Compare website.

Thomson Reuters estimates that if all Medicare inpatients received the same level of care as inpatients treated in the facilities that won the 100 Top Hospitals Award, the following would occur:

  • More than 116,000 additional patients would survive each year
  • More than 197,000 patient complications would be avoided annual
  • Expenses per adjusted discharge would drop by $462
  • The average patient stay would decrease by half a day