COVID-19: Information for Patients and Visitors

COVID-19: Information for Patients and Visitors

Guthrie facilities are safe for patients and visitors. We follow CDC best practices and guidelines for infection control and prevention by screening patients, separating patients with respiratory symptoms and cleaning and disinfecting regularly.

Status on Guthrie locations and events

If you have symptoms:

Patients with severe symptoms who are in physical distress and need immediate attention should go to the nearest emergency department.

Patients who have minor respiratory symptoms call:

866-GUTHRIE (866-488-4743)
7 a.m. to 6 p.m., Monday through Friday
7:30 to 11:30 a.m. Saturday

Outside of these hours, call your Guthrie Primary Care office.

Hospital Visitor Restrictions

Visitors are not permitted at this time in our hospitals except in the following situations:

  • An OB patient may be accompanied by one support person
  • All patients and visitors are required to wear face masks while on the Labor and Delivery Unit. This includes women in active labor and their support person.
  • A pediatric patient may have one visitor (can alternate between two parents/guardians)
  • A patient at end-of-life is permitted a visitor (each situation will be evaluated on a case-by-case basis)
  • Other situations with extenuating circumstances will be evaluated on a case-by-case basis
  • Any visitor must successfully pass the screening process at the hospital’s main entrance
  • Guthrie Cancer and Infusion Centers will no longer permit patients to have a support person accompany them to appointments in its outpatient settings for the safety of patients, staff and providers. This includes infusion centers, clinics and radiation oncology. This new policy is in place until further notice and applies to all Guthrie Cancer and Infusion Center locations. An exemption may be granted to patients with extreme extenuating circumstances, as determined by Guthrie Cancer and Infusion Center nursing leadership. See visitor information for cancer patients.

Current Patient Appointments

Clinic visits for most patients will continue as scheduled, including:

  • Sick/injured patients
  • New patients for surgical evaluation
  • Patients mid-treatment for diseases such as cancer
  • Coumadin patients
  • PT/OT visits
  • Other types of visits as determined by a provider

Call your provider’s office in advance of your appointment if you have any symptoms of illness. They can help you decide on the appropriate care.

See appointment information for cancer patients.

Telemedicine Visits

Many visits can now be done through video conferencing over your smartphone, tablet or desktop computer. Talk with your health care provider or centralized scheduling about whether a telemedicine visit is an option for you.

Learn more about telemedicine visits from home.

Surgeries and Procedures

As we gradually resume full operations, we recommend you call your provider's office before arriving for any previously scheduled appointments.