Guthrie to offer on-site support for patients needing help with eGuthrie patient portal

November 19, 2025

Guthrie will offer in-person eGuthrie assistance Dec. 1-3 in the Binghamton area.

Patients with questions about the eGuthrie patient portal or who would like help creating an account are invited to visit one of the locations below:

  • Dec. 1, 9 a.m. to noon: Guthrie Johnson City Pavilion, 501 Reynolds Road (Oakdale Commons)
  • Dec. 2, 1-3 p.m.: Guthrie Binghamton Robinson Street, 276 Robinson St.
  • Dec. 3, 9-11 a.m.: Guthrie Chenango Bridge, 17 Chenango Bridge Road, Binghamton 

eGuthrie gives patients instant access to their medical record online or through the eGuthrie app, enabling patients to: 

  • View test results 

  • Send a message to their provider 

  • Request a prescription refill 

  • Schedule new and follow-up appointments 

  • Add their name on a waiting list for an earlier appointment 

  • Pay a bill 

  • Check in for an upcoming appointment 

  • Share their medical record with family and providers outside of Guthrie 

  • View after-visit summaries 

Learn more at eGuthrie | Guthrie (www.guthrie.org/services/treatmnts/eguthrie).