Robin French, FNP

Guthrie Provider

Specialties:

Care Provider Overall: 
4
Provider Reviews: 
61
  • Clinical Details
  • Education
Clinical Interests: 
  • Acute Care
  • Chronic disease management
  • Well visits
  • Women's Health

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.
Likelihood of Recommending Care Provider: 
3.5
Patients' Confidence in Care Provider: 
3.5
Time Care Provider Spent with Patient: 
4
Care Provider Spoke Using Clear Language: 
4
Care Provider Efforts to Include in Decisions: 
4
Care Provider's Concern for Questions and Worries: 
4
Care Provider's Explanations of Condition/Problem: 
4
Care Provider Information About Medications: 
4
Care Provider Instructions for Follow-Up Care: 
4
Care Provider's Friendliness and Courtesy: 
4
Certification: 
  • American Academy of Nurse Practitioners (Family Nurse Practitioner)
Education: 
  • Binghamton University, Binghamton, N.Y.

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Guthrie Patient: January 2019
I felt that my concerns were not taken into consideration. I only visit the doctor if I am in extreme pain or it interferes with my job. My insurance at the moment is not the best so I will most likely be paying out of pocket for my visit. This provider said I just had a rhinovirus. I am not in the medical field so I will not argue. However, this provider barely inspected my nose/ears before making a decision about what I had. My ears are plugged and extremely painful and I am worried I have an ear infection and I do not think it is right that I have to make another appointment to get my ears checked again when this provider hardly put the scope in my nose/ears to begin with. My insurance will change soon so I will not be as concerned, however at the moment when I am paying mostly out of pocket, it is very stressful. I also am not a fan of going to the doctors in the first place, so the whole experience was unpleasant.
Guthrie Patient: January 2019
she was more concerned over the fact she missed lunch
Guthrie Patient: January 2019
As I stated before, the doctor never came in to see me. As a matter of fact, I am still ill.
Guthrie Patient: December 2018
She was very good, and busy considering she had no other provider there help with patient load.
Guthrie Patient: December 2018
I would not recommend using the walk in clinic at Guthrie.
Guthrie Patient: November 2018
It was evident that this provider had no experience with Pediatrics. I felt as though the Urgent Care should not even have taken us in. I think we would have been better off going to an ER in the first place. There was not even the proper equipment to examine and weight an infant. It took two people to hold down my 11lbs infant for Ms. French's exam.
Guthrie Patient: October 2018
Robin was great. showed concern to me about understanding my injury. she made me feel very comfortable. like me were good friends or neighbors. would recommend her
Guthrie Patient: October 2018
Very rude, not professional. She told me she is too busy to follow up with my results. Will never see her again. 9. Worst experience with Guthrie.
Guthrie Patient: October 2018
Again, I had pneumonia and it was ignored and dismissed as the common cold.
Guthrie Patient: August 2018
the provider who saw me ended up prescribing a medicine the the pharmacist found would have a servere reaction with meds I'm already taking. The provider reviewed all meds I currently take so I was very surprised then the pharmacist came out to talk with me about the interacting of the drug perscribed.