Heather Novotny, RPA-C


Care Provider Overall: 
Provider Reviews: 
  • Clinical Details
  • Education
  • News & Video
Clinical Interests: 
  • Pediatrics

Patient Ratings

The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5 with 5 being the best score.
Likelihood of Recommending Care Provider: 
Patients' Confidence in Care Provider: 
Time Care Provider Spent with Patient: 
Care Provider Spoke Using Clear Language: 
Care Provider Efforts to Include in Decisions: 
Care Provider's Concern for Questions and Worries: 
Care Provider's Explanations of Condition/Problem: 
Care Provider Information About Medications: 
Care Provider Instructions for Follow-Up Care: 
Care Provider's Friendliness and Courtesy: 
  • National Commission on Certification of Physician Assistants
  • National Institutes of Health Research in Human Subjects
  • Lock Haven University of Pennsylvania, Lock Haven, Pa.
  • University at Buffalo, Buffalo, N.Y.

Patient Comments

Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.

Guthrie Patient: April 2018
Heather is the best!
Guthrie Patient: April 2018
*Heather is a wonderful, professional & caring providers. She took extra time @ this appointment to hear all our concerns. We did not feel rushed to leave.
Guthrie Patient: April 2018
Heather takes the time to listen to concerns and definitely shows concern for your health and well being.
Guthrie Patient: January 2018
great help. like her.
Guthrie Patient: December 2017
I had her one time before a nd she was ok but this time not so friendly.
Guthrie Patient: December 2017
Heather makes my visits to Guthrie so enjoyable!! She listens and goes above and beyond to help me! She is truly an awesome provider!!
Guthrie Patient: December 2017
Would never recommend this health care system to anyone.
Guthrie Patient: November 2017
was not friendly, did not go into detail about my concerns and basically rushed me out the door after ordering the blood work.
Guthrie Patient: October 2017
Heather has been my biggest help. She realizes the need to get things done in a timely fashion because of the condition we are dealing with.
Guthrie Patient: September 2017
Again, please look at my earlier comments. Heather Novotny RPA-C is the only reason I still travel to Guthrie, all the way from Harrisburg, PA. She knows my history, and my health has improved tremendously ever since I've been under her care. She listens to me, and actually seems to care. Thank you for everything!