Quality Data Shows Robert Packer Best in State

Sayre, PA – Guthrie's Robert Packer Hospital was ranked number one in the Commonwealth of Pennsylvania and 21st nationally for overall hospital care in the 2011 Hospital Quality Awards. The rankings, released from The Delta Group, compare federally reported clinical data from virtually all 5,000 general, acute, non-federal hospitals in the country.

Guthrie's Robert Packer Hospital also earned Pennsylvania's number one rank for medical excellence in joint replacement and ranked third for neurosurgery out of the state's 170 facilities. Robert Packer was in the top 10% of all hospitals nationwide for medical excellence for Cardiac Care; Major Cardiac Surgery (#27 in Nation); GI Hemorrhage; Joint Replacement (#32 in Nation); Major Neurosurgery and Pulmonary Care.

The Delta Group, which administers the CareChex® quality rankings through their National Quality Rating Database, developed from information on publicly available sources such as:

Hospital Quality Alliance (HQA) – which provides measurements for:

  • Acute Myocardial Infarction (AMI)
  • Heart Failure (HF)
  • Pneumonia (PN)
  • Surgical Care Improvement Project (SCIP)

Center for Medicare and Medicaid Studies (CMS) Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Database, which provides patient satisfaction measures on:

  • Overall Hospital Rating
  • Doctor Communication
  • Nurse Communication
  • Staff Responsiveness
  • Medication Explanation
  • Pain Control
  • Hospital Cleanliness and Quietness
  • Post-Discharge Information

CMS Medicare Provider Assessment and Review (MedPAR) File, which provides the following outcome measurements:

  • Actual Mortality Rate
  • Actual Complications Rate
  • Actual Patient Safety Indicator Rate
  • Actual Inpatient Quality Indicator Mortality Rate

Marie Droege, President of RPH and Chief Operating Officer for the Guthrie Healthcare System said these rankings represent the most objective measurement of a hospitals performance. "You cannot request to be considered for these awards. You do not pay to market your standings on these lists. The only way to achieve these designations is to provide the highest quality health care possible and to do so consistently."

Burdett Porter, MD, President of the RPH Medical Staff advises patients to look to quality data when making health care decisions. "Today's patients can more readily determine who is consistently providing the best care through quality reports and awards such as those published by the Delta Group. We encourage all patients to complete this kind of research when choosing where to get care."

Mark Stensager, President and CEO of the Guthrie Healthcare System said, "This kind of state and national recognition is only possible when every member of the team is working collaboratively toward the shared goal of patient-centered care. We are so proud of our employees, whether they are in direct patient care roles or support those who are. They have made excellence the standard at Guthrie."

The public can learned more about the Delta Group 2011 Excellence Awards and see the entire listing of honored hospitals by visiting www.carechex.com.

Marie Droege, Mark Stensager, Dr. Porter and other officials of Robert Packer Hospital and the Guthrie Health System are available for interviews by contacting Maggie Barnes, PR Manager, at (570) 887-4415 or barnes_maggie@guthrie.org.