I had a problem with a scalp irritation and related swelling, but the provider said his vision was not very good and could not see the irritation clearly. I felt uncomfortable every time he said his vision was not very good. He tried to use a picture from a text book, but it was too technical for me. He said the condition would likely clear up but then gave me a prescription. He said he thought about suggesting hot compresses when I brought it up but said the head has a good blood supply and that the compress would not help very much. I was not very confident in the diagnosis and treatment when I left.