Guthrie Clinic/Guthrie Medical Group Patient Financial Services

How Can We Help You

Guthrie Clinic will bill your health plan on your behalf, for payment of services.

If you have more than one health plan, we will bill additional carriers. If Guthrie Clinic does not have a contractual agreement with your insurance, a courtesy claim will be filed. You will be responsible for any amounts not paid directly to Guthrie Clinic by your health plan.

Guthrie Clinic will send you an easy-to-read billing statement on a monthly basis.

Charges and payments will be itemized on your statement only after your insurance has processed. Occasionally, a health plan will make payment directly to you. You are responsible for these balances. Your health plan will send you an “Explanation of Benefits” notice which provides the amount paid by the insurance plan, any non-covered or denied amounts and the remaining balance that you owe. Please review this carefully and call your health plan or us immediately if you have any questions or concerns.

You will have access to a patient representative to answer billing questions or to assist you with payment issues.

We can assist you with questions about charges for services, payment options and applying for financial assistance programs.

You will be treated with dignity and respect.

At Guthrie, all patients will be treated with dignity and respect, regardless of their ability to pay.

Patient Financial Services Links