Robert Packer Hospital Visitor Information

Cafeteria/Coffee Shop

The cafeteria on the Sayre campus is located on the main level (second floor) of the hospital. It is open seven days a week from 6:00 a.m. to 7:00 p.m. Hot food is available as follows: breakfast (6:00 to 10:00 a.m.), lunch (10:45 a.m. to 1:30 p.m.), dinner (4:00 to 7:00 p.m.). At other times, packaged food is available in the refrigerator cases. Coffee Shop – Located in the Atrium Lobby the Coffee Shop is open from 8:00 a.m. to 4:00 p.m. every weekday, excluding holidays, for the convenience of our patients and their families.

Cell Phones

Since cell phones can interfere with the operation of some medical equipment, their use is prohibited inside the hospital. Visitors are welcome to use their cell phones outside the facility.

Chaplain/Pastoral Services at Robert Packer Hospital

Robert Packer Hospital employs a full-time chaplain, Chaplain Michael D. Hughes, for the general hospital population. To reach the chaplain during regular business hours, call 570-887-4309. In an after-hours pastoral emergency, call 570-888-6666 and the hospital operator will contact the chaplain. A non-denominational chapel, open for use 24 hours a day/seven days a week, is located on the third level of the hospital between the C and D elevator banks.

Smoking/Tobacco Use

Guthrie prohibits the use of all tobacco products at all of its campuses and office locations. This policy will be enforced in a manner which promotes prevention and awareness, and provides education for those who use tobacco.


Sign language, oral interpreters and other auxiliary aids and services necessary for effective communication are available free of charge upon request to people who are deaf or hard of hearing. Translators for those who do not speak English are also available upon request.

Visiting Hours

At Robert Packer Hospital we recognize that a hospitalization can be stressful for patients as well as their family members and loved ones. We also recognize that the comfort and company that family members and loved ones provide through their visits often brings an invaluable level of reassurance to patients. Staying in touch with these very important people from patients’ lives can be important to the healing process, even while in the hospital.

We ask that patients receive no more than two visitors at a time. There will be times when, in order to provide care to patients, visitors may be asked to leave the room for a short period of time. Please also note that occasionally visitation may have to be restricted in order for patients to have adequate quiet and rest time. In order to protect all of our patients it is requested that visitors who are sick with colds or flu-like symptoms postpone their visit until their illness has resolved. 

Hospitals can be busy places, especially when staff must respond quickly to situations. Because of our concerns for the safety of children we ask for the following:

  • Please check with a nurse before bringing children under 12 years of age to visit.
  • Adult supervision is required for children under the age of 12
  • Children’s visit shall be brief in nature
  • For the comfort of our patients, disruptive behavior on the part of children is unacceptable.


General Medical/Surgical Patient Care Units (8NW, 7NW, 6NW, 6SW, 5 Main)
10:00 a.m. – 8:00 p.m.

Joint Camp*
10:00 a.m. – 8:00 p.m.
*Coaches are not restricted. 

6:00 a.m. – 7:30 p.m.

Critical Care Units
Please check with the nurse (you may use the telephones in the waiting rooms) before visiting

Behavioral Health Services
5:00 p.m.- 7:00 p.m.

In accordance with our philosophy of family centered care we have adopted an open visitation policy.

Facility Entrance Points
During normal business hours, visitors may enter the facility through any of the primary entrances to the facility. For the safety of everyone, after 9:00 PM each night the only public access to the facility is through the Emergency Department. Visitors who arrive after that hour must report to the Security Office (located in the Emergency Department) to obtain a visitor’s pass. An overhead announcement will be made at 8:00 p.m. reminding all visitors who wish to remain in the facility to obtain a visitor’s pass from the Security Office. Security Personnel are available 24 hours a day for assistance and may be contacted at extension 4207.