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Introduction
At Robert Packer Hospital we recognize
that a hospitalization can be stressful
for patients, as well as their family
members and other loved ones. We also
recognize that the comfort and company
that family members and loved ones
provide through their visits often
brings a level of reassurance to
patients that is invaluable. Staying in
touch with these very important people
from patients’ lives can be important to
the healing process, even while in the
hospital. Patients are our first
priority, and as such we encourage
visitors to review the following policy
designed to accommodate both visitors
and patients.
We ask that patients receive no more
than two visitors at a time. There will
be times when, in order to provide care
to patients, visitors may be asked to
leave the room for a short period of
time. Please also note that
occasionally visitation may have to be
restricted in order for patients to have
adequate quiet and rest time. In order
to protect all of our patients it is
requested that visitors who are sick
with colds or flu-like symptoms postpone
their visit until their illness has
resolved.
Hospitals can be busy places, especially
when staff must respond quickly to
situations. Because of our concerns for
the safety of children we ask for the
following:
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Please
check with a nurse before bringing
children under 12 years of age to
visit.
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Adult
supervision is required for children
under the age of 12
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Children’s
visit shall be brief in nature
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For the
comfort of our patients, disruptive
behavior on the part of children is
unacceptable.
General
Medical/Surgical Patient Care Units
(8NW, 7NW, 6NW, 6SW, 5 Main)
Visitation
Hours 10:00 AM – 8:00 PM
Joint Camp
Visitation Hours 10:00 AM – 8:00 PM
*Coaches are not restricted.
ASU
Visitation Hours 6:00 AM – 7:30 PM
Critical Care Units
Please check with the nurse (you may use
the telephones in the waiting rooms)
before visiting. Because of the
patients’ illness and need for intensive
care, visits will be for short periods
of time (every two hours between 10:00
a.m. and 8:00 p.m.) and limited to two
persons at a time.
Patient confidentiality guidelines
require that we limit our discussions
about patients and their conditions to
only those individuals who are
designated by patients to receive this
information. Because this is often
difficult to arrange with patients who
are critically ill, we advise families
that an effective alternative may be for
the family/loved ones group to select
one representative to receive daily
updates on the patient’s condition.
This person should be willing to
regularly relay information to other
family members/significant others.
Arrangements for updates to a family
representative may be made with the
admitting nurse. All other inquiries
made to the unit will receive a brief
report only (good, fair, serious, or
critical condition) of patients’
conditions.
Behavioral Health Services
Daily
Visiting Hours 5:00 p.m.- 7:00
p.m.
All visitors are required to check in at
the reception desk on the main level of
the Behavioral Health Center.
Additional visitor information will be
available.
LDRP
In accordance with our philosophy of
family centered care we have adopted an
open visitation policy. (Visitors of
medical/surgical patients on this unit
will follow the same visitation hours as
those for other medical/surgical
units). Although we have no set times
for visitation, siblings and other
children are not allowed to remain
overnight. One adult support person is
allowed to remain overnight if the
patient wishes. During labor more than
2 visitors at a time may be distracting
to the patient….please keep that in
mind.
Because new mothers and their babies
need rest we do have other unit
guidelines that have been established.
Please ask the patient or her nurse to
provide you with this information.
Facility Entrance Points
During normal business hours, visitors
may enter the facility through any of
the primary entrances to the facility.
For the safety of everyone, after 9:00
PM each night the only public access to
the facility is through the Emergency
Department. Visitors who arrive after
that hour must report to the Security
Office (located in the Emergency
Department) to obtain a visitor’s pass.
An overhead announcement will be made at
8:00 p.m. reminding all visitors who
wish to remain in the facility to obtain
a visitor’s pass from the Security
Office. Security Personnel are
available 24 hours a day for assistance
and may be contacted at extension 4207.
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